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Shipping policy

Effective Date: 2025

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification once your order has shipped.

If we experience a high volume of orders or shipping delays, we’ll notify you by email as soon as possible.


Shipping Times

We partner with trusted suppliers and logistics companies to ensure safe and timely delivery.

  • Average shipping time: 7–15 business days (varies by location).

  • Processing time: 1–3 business days.

Please note that delivery times are estimates and can be affected by customs, carrier delays, or external factors outside our control.


Order Tracking

Once your order ships, you’ll receive a tracking number via email. You can track your shipment using the link provided in that email.


Incorrect Address

Please ensure your shipping address is correct before confirming your order. We cannot guarantee changes once your order is processed.


Lost or Delayed Packages

We are not responsible for lost or delayed packages caused by the courier, incorrect addresses, or customs delays. If your package seems delayed, please contact us — we’ll do our best to assist.


Customs and Taxes

Your order may be subject to import duties or taxes (including VAT) once it reaches your country. These charges are your responsibility as we have no control over them.


Contact Us

If you have questions about shipping or tracking your order, contact us at:
Email: info@nordiqueo.com